Only seven facilities in the state of Tennessee have been recognized by Healthgrades for Outstanding Patient Experience Award – and Unity Medical Center in Manchester is one of them.
This is the third consecutive year for Unity to earn the honor from Healthgrades, which bases the award on patient experience surveys obtained from Centers for Medicare and Medicaid Services.
“This is such a great achievement and vindication for our hard working staff and medical providers at Unity Medical Center,” stated Martha Henley, CEO of Unity. “Through a pandemic and many other challenges our staff remains unwavering and committed to providing the best patient care and experience. That is always our focus and will continue to be moving forward.”
Over the past few years, Unity Medical Center has transformed its facility to include multiple upgrades to the inside of the building, to its equipment, staff and facilities and to the exterior campus – investing hundreds of thousands of dollars to improved patient care in Manchester. Unity Medical Center can be found at 481 Interstate Drive in Manchester, along with its rural health clinic across the street at 482 Interstate Drive in Manchester. It operates a full 24-7 emergency room and added a 4-bed ICU in the past year.
“We have been working for years now to build and improve our facility,” added Henley. “Our goal is to provide Manchester with a facility it can be proud of and quality care to match.”
Other facilities in Tennessee to be awarded outstanding patient experience include Vanderbilt University Medical Center, Tristar Centennial Medical Center, Tristar Horizon, Methodist Medical Center, CHI Memorial Hospital and Baptist Memorial Hospital.